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Answers to Frequently Asked Tenant Questions

When is my rent due?

Your rent is ALWAYS due on the first day of the month. Your rent is late as of midnight on the first, but we give you a grace period until the 5th. Late charges would begin on the 6th.

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What forms of payment do you accept?

We accept cashier checks, checks or money orders by mail. We also accept online ACH payments.

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How do I request maintenance?

To submit a maintenance request please use your online resident portal.

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What happens when my lease is up?

You are required to give us 30-60 days notice to Vacate. Our office will contact you 61-90 days before your lease expiration and will send you Renewal Offer if applicable.

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GOT MORE QUESTIONS?

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972-377-9642
9720 Coit Rd., Suite 220-322, Plano, Tx 75025
Jerome Ryan, Broker License #0575366

Websites for Property Managers by Goodjuju

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